Equal Housing
Preferred Realty Management
26 S. Market St. Elizabethtown, PA. 17022-2330
(717) 367-0300

FREQUENTLY ASKED QUESTIONS

How much money will I need to move into a property?
You will need to pay a $16 per applicant fee, this fee is for each adult that is over the age of 18. When your application has been approved, you will then need to pay the security deposit. The first month’s rent is due the day you pick up your keys to move into the property.


What is a security deposit and how much is it?  The security deposit is held for the purpose of guaranteeing the condition of the property when you move out. Preferred Realty Management collects a security deposit equal to one month’s rent.

Do I need Renters Insurance?
Yes, you are required to carry renter’s insurance. Our tenants are responsible for carrying $300,000 coverage.  You must provide our office with a copy of your policy prior to moving into the property.
 
How long is the lease agreement?
The lease is one year and renews automatically two months at a time.
 
How and where do I pay my rent?
Rent payments can be mailed to 26 S Market St, Elizabethtown, PA 17022 or delivered to our office. We have a drop off box outside our door. We accept checks or money orders. No cash payments. We also now have the option for you to pay online, FREE of charge (if the property is a full time management).
 
What are your business hours?
Our office is open from 8:30 a.m. to 5:00 p.m. Monday through Friday. You can call after hours and leave a voice message.
 
Where can I get an application?
Generally, we have applications available when viewing a property.  Applications can be downloaded from our website. Print the application, complete it and fax it to our office at 717-367-6714, mail it to 26 S Market St, Elizabethtown, PA 17022, or bring it to our office.
 
What does the $16.00 application fee per adult pay for?
The application fee covers the cost to process your application, credit report, criminal background check, eviction report, landlord references and employment/income verification.
 
Why do most of the rental listings say “NO PETS”?
Many owners do not want to risk the damage a pet can cause to their property.
 
Can I have a pet?
If an owner will allow a pet, a pet deposit will be required in addition to the security deposit.
 
How much notice is required prior to moving out of a Preferred Realty Management managed property?
Two full calendar months notice in writing. Please provide your forwarding address. All leases require you to pay all rent and utilities until the lease term ends.
 
What is the procedure when moving?
Once your written notice (2 full calendar months notice) is received, we will post the property or apartment to our website and listing sheet. We will start showing the property immediately. We do give our tenants a 24 hour notice when scheduling showings. The property must be cleaned (all appliances, bathroom, floors, etc.) and the carpets professional shampooed (copy of receipt is required).
 
Who should I contact for Maintenance Requests?
You can call the Preferred Realty Management office during business hours or send us an email.
 
What is considered an emergency?
An emergency would be a situation involving fire, flood, no heat (in the winter) or being locked out of your home.  Air conditioning not working is not considered an emergency.  If the temperature is above 90 degrees it will be a priority.
 
How are emergencies handled?
For a fire, ALWAYS dial 911 and contact our emergency phone number.  For other emergencies, during office hours, please contact our office at 717-367-0300. After hours, please contact Shari at 717-203-6979 or Heather at 717-606-3073.
 
Questions or concerns?
Please contact us via email at rent@preferredrealty.com or telephone our office at 717-367-0300.
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1492 Mapledale Road, Elizabethtown - This single family 2 bedroom home is in a beautiful rural location. This property has a pasture and 2 separate detached garages. The home has country charm with wood floors, a built-in china closet and ..  [more info]